New Government Affairs Service Model of “Enterprise Exclusive Webpage” Replicated and Promoted in Nansha Area

01 26, 2018      Source: Nansha Administration Office

From January 22 to 26, the Ministry of Commerce held a training class for experience promotion of the pilot reform in national pilot free trade zones. A total of more than 70 representatives from 31 provinces and cities and 11 free trade pilot zones nationwide participated. Deputy Director of the Governmental Affairs Management Office of the People's Government at Nansha Area Kou Yalin, gave a case study on the new government affairs service model of “enterprise exclusive webpage”, acting as a representative of Guangdong Free Trade Zone. Taking the enterprise exclusive webpage of Nansha Area as an example, he introduced the development process, promotion and operation of the webpage to the participants. He also demonstrated major columns and functions of the webpage, and shared related experience in replication and promotion work at Nansha Area.

The new government affairs service model of “enterprise exclusive webpage” is an important measure in exploring the reform of “Internet plus Government Services”. Its development concept is to transform the traditional model of “enterprises turning to governments” to “governments proactively helping enterprises”, and to provide services actively. And the basic idea is to provide each company in the area with a customized and exclusive webpage, hence making convenient, personalized, integrated e-government services accessible to enterprises.

The "Enterprise Exclusive Webpage" has been continuously improved in accordance with the actual application since launching in November 2015. The webpage was upgraded and revised in conformity with the unified provincial regulations in April 2016, realizing the integration effect of government affairs services, and the online and offline interaction; and later, the webpage was optimized continually, in terms of smart and refined services, and user experience. Recently, the webpage has incorporated some new functions, such as comprehensive notification pushing of three-level policy information, query of investment project approval progress, and enquiry about trade clearance progress.

As of December 31, 2017, a total of 879,100 companies have opened exclusive webpages in the Nansha Area of Guangdong Pilot Free Trade Zone, and this enterprise exclusive webpage has been promoted into 13 prefecture-level cities throughout the province.